Privacy Policy

Dentawise ("Dentawise", "we", "us" or "our") provides dental billing and revenue cycle management services to dental practices and dental support organizations across the USA. This Privacy Policy explains what information we collect through dentawise.net and our related web forms and chat (together, the "Website"), how we use it, and the choices you have.

By using the Website you agree to this Policy. If you do not agree, please do not use the Website.

Information you give us. When you use our contact form, free consultation form, or chat assistant, you may give us your name, practice name, email address, phone number, the service you are interested in, and the message you write.

Information collected automatically. Like most websites, our hosting and analytics tools may receive technical data such as your IP address, browser type, device type, pages visited, referring page, and the date and time of your visit.

Information from third-party features. If a page loads an embedded map, fonts or similar content, the provider of that content may receive your IP address and basic request details under its own privacy policy.

Please do not send protected health information (PHI), such as patient names, dates of birth, insurance IDs or treatment details, through the Website's contact form, consultation form or chat. These tools are for business enquiries only.

When a practice becomes a Dentawise client, patient data is exchanged only through secure, agreed channels and is handled under a signed Business Associate Agreement (BAA) and our HIPAA-focused security practices, not under this Policy.

We use the information we collect to:

• Reply to your questions and requests, including consultation and free audit requests.
• Provide, operate and improve the Website and our services.
• Keep the Website secure and prevent spam, fraud and abuse.
• Send service-related messages and, where permitted, information about our services that you can opt out of at any time.
• Meet legal, tax and compliance obligations.

The Website uses cookies and similar technologies to keep it working, remember your preferences, and understand how visitors use it. We also use Google reCAPTCHA on our forms to protect against spam; reCAPTCHA collects hardware and software information and sends it to Google under Google's Privacy Policy and Terms of Service.

You can block or delete cookies in your browser settings. Some parts of the Website, such as forms, may not work properly if you do.

We do not sell your personal information. We share it only in these situations:

• Service providers that help us run the Website, host data, send email or manage enquiries, and who may only use it to serve us.
• Professional advisers, such as lawyers and accountants, where needed.
• Legal reasons: to comply with law, respond to lawful requests, or protect the rights, safety and security of Dentawise, our clients and others.
• Business transfers: if Dentawise is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction.

We keep enquiry information for as long as needed to respond to you and to maintain a business relationship, and then for a reasonable period to meet legal and accounting needs. When it is no longer needed, we delete or anonymize it.

We use reasonable administrative, technical and physical safeguards to protect information, including encrypted connections (HTTPS) on the Website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may ask us to access, correct or delete the personal information we hold about you, or ask us to stop sending you marketing messages. Depending on where you live (for example California and certain other US states), you may have additional rights under state privacy laws, including the right to know, delete and correct, and the right not to be discriminated against for exercising them.

To make a request, email us at info@dentawise.net. We may need to verify your identity before acting on it.

The Website is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

The Website may link to third-party sites, including social media pages and Google Maps. We are not responsible for the content or privacy practices of those sites, and we encourage you to read their policies.

We may update this Policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the Website after an update means you accept the revised Policy.

Questions about this Privacy Policy or your information? Contact us: